Privacy Policy
Lygrab ("Lygrab," "we," "our," or "us") provides online tools for downloading available video and audio content for offline learning, reference, backup, and approved use.
This Privacy Policy describes how we handle information when you use Lygrab.
1. Information We May Collect
When you use Lygrab, we may process:
- Video URLs or search terms you enter
- Messages and contact details you submit through support or contact forms
- Basic technical data such as IP address, device information, browser type, pages visited, and timestamps
- Cookie or analytics data used to improve functionality and protect the service
2. Downloader Processing
Lygrab processes submitted links or search requests to return available download options.
We do not intend to permanently keep downloaded video or audio files on our servers. Any temporary processing files, if created, are removed after the session or within a short technical cleanup period.
3. Why We Use Information
We use information to:
- Operate the downloader tools
- Process links, searches, downloads, and conversions
- Improve speed, stability, and user experience
- Detect abuse, misuse, bots, and excessive traffic
- Respond to messages and support requests
- Meet legal or security requirements
4. Cookies and Analytics
Lygrab may use cookies or analytics technologies to understand usage, improve the website, and protect the service. You can manage cookies through your browser settings.
5. Sharing
We do not sell personal information.
We may share limited data with trusted service providers that support hosting, analytics, security, or customer support. We may also disclose information when required by law or to protect our service and users.
6. Third-Party Services
Lygrab may process links from or reference third-party platforms such as YouTube. Those platforms are not controlled by Lygrab and have their own terms and privacy policies.
7. Retention
We retain information only as long as reasonably necessary. Contact messages may be kept for support records. Logs may be kept for security and troubleshooting. Submitted links and temporary media files are not intended to be permanently retained.
8. Security
We use reasonable safeguards to protect information, but no online service can guarantee complete security.
9. Your Choices
Depending on your location, you may request access, correction, deletion, or restriction of personal information. Contact us through the Contact page to make a request.
10. Children
Lygrab is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11. Responsible Use
Please use Lygrab only for content you own, public-domain content, or content you have permission to save.
12. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
13. Contact
Questions about privacy can be sent through our Contact page.